TFNation® Privacy Policy

Your Privacy when using the TFNation® website

This website is owned and operated by TFNation Ltd (hereafter TFNation®). Your privacy and well being whilst using our website is paramount to us - this document explains our commitment to keeping your data safe.

To enable us to ensure that this website is providing the user with the information they seek, we do need to understand certain types of information about our users, and you should fully understand our policy and the terms and conditions surrounding the capture and use of this information. This privacy statement discloses what information we gather and how we use it.

Privacy Law

At the time of publishing, this policy is obliged to comply with the requirements of the Data Protection Act 1998 (DPA). From 25th May 2018, this piece of legislation will be largely superseded by new rules found within the General Data Protection Regulations (GDPR).

GDPR aims to give people more certainty about the information websites hold about them, as well as giving people the power to request that their contact details are erased from actively used databases.

TFNation Ltd fully supports consumer privacy and welcomes the changes. Accordingly, we have updated our privacy policy to comply with the spirit of the new rules.

If you feel any provision of this policy is not fully compliant, please email your concerns to so we may consider any issues raised and, if necessary, take appropriate action.


The TFNation® website may insert a "cookie" (which is a small text file) into your computer's browser. You do not need to have your cookie function switched on to use our website, but it will improve your experience of using elements such as forums and surveys which we may run from time to time. It might make pictures load a little faster too, in some circumstances. It will also assist us to track user statistics and patterns to help us to improve the TFNation® website service.

Cookies do not contain Personal Information but they will enable us to relate your use of the TFNation® website to information that you have already knowingly provided. This is important because it means a cookie can only contain Personal Information if you supply it. It can't search your computer for your personal data and it can't search cookies you have saved from other websites either.

Acceptance of cookies is voluntary - you can choose not to accept them by disabling cookie settings within your internet browser. Alternatively you can set your browser to alert you before any cookie is accepted. Please note that any changes you make to your browser may affect your experience on all websites and not just TFNation®, so please read your browser settings carefully before making any changes. If in doubt, ask an expert for advice.

Third party cookies - Google Analytics

The TFNation® website uses Google Analytics, a web analytics service provided by Google, to allow TFNation® to evaluate and improve the website and its functions. Google Analytics sets various cookies to collect standard internet log information and visitor behaviour information in an anonymous form. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can, among other things, remember who you are. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity.

TFNation® does not use the statistical analytics tool to track or to collect any personally identifiable information of visitors to the TFNation® site. Google will not associate your IP address with any other data held by Google

By using the TFNation® website, you consent to the processing of data about your usage by Google in the manner and for the purposes set out above. Full information on how Google uses cookies can be found here: Google Privacy Policy.

Does TFNation® gather information from children?

During the ticket booking process, TFNation® will receive and store the name and date of birth of all people for whom tickets are being bought - this includes any children for whom tickets are being booked.

A contact address is also required for the lead ticket booker. Although the lead booker may not be a child, it is possible that the lead booker may reside at the same address as a child for whom tickets are being bought. Therefore, whilst the latter detail will not be immediately known to TFNation®, it is possible that a child's address could be saved in this way.

After the lead booker has completed the ticket purchase, s/he will have the option to insert the email addresses of all other people for who tickets have been bought. If the leader booker chooses to insert the email address of a child, then this will be stored and used by TFNation® to provide a copy of the child's ticket and occasional updated.

It is therefore the case that TFNation® only stores information pertaining to children if this information is volunteered by an adult. Other than this, TFNation® will never knowingly request personally identifiable information from any person who is under the age of 13 without requesting parental consent.

How does TFNation® use your information?

TFNation® uses tracking information to determine which of our web pages are the most and least popular, with view to improving the website experience for our viewers. Importantly, this means we monitor each page's online performance, rather than each users' preferences - we do not monitor the pages individual users are viewing.

We also track search terms entered into the TFNation® search function with view to improving that function for users - again, we do not track the terms individual users are searching.

Should TFNation® choose to invite sponsors to advertise on our website, we will use this anonymous information to create aggregate reports on user demographics and traffic patterns in order to assist said sponsors and advertisers in ensuring our users receive advertisements that are of relevance to them.

We do not track the usage patterns of individuals. This is important as it means sponsors / advertisers are unable to identify specific users who have clicked their advertisements

Will TFNation® share my personal information?

For the avoidance of any doubt, TFNation® will not under any circumstances divulge either freely or for payment, any personally identifiable information about an individual user to a third party without their explicit prior consent. Likewise, TFNation® never shares newsletter mailing lists or forum member list details with any third parties, including advertisers, sponsors or partners.

The first exception to these rules applies only where it is necessary for us to make such disclosures to comply with any applicable law or valid legal process or alternatively, to protect the personal safety of our users, our staff or the public.

The second exception to these rules applies where the management of the venue where the event is taking place request disclosure of information relating to the persons who will be entering their premises.

How does TFNation® protected my security?

TFNation® takes your security very seriously. To keep you safe we have invested in a dedicated webhosting system, secure encryption systems and password protection. All passwords use the PBKDF2 algorithm with a SHA256 hash, a password stretching mechanism recommended by NIST.

We hold a full EV SSL certificate with Comodo CA Ltd, which has certified our website to be authentic and secure.

We hold a confirmed payment gateway accounts with Paypal for Business and Stripe. These are utilised to process payments. These gateways are important as they ensure all payments are routed via secure third party systems, meaning TFNation Ltd does not hold any of your financial details.

TFNation Ltd stores a log of successful, partially completed and failed bookings. However, for the avoidance of any doubt, your payment information (being your credit card, debit card or paypal account details) is not entered into any page hosted by TFNation Ltd. This means TFNation Ltd never receives your financial details and thus can never store them. This is a safety measure we have purposely put in place to add an extra layer of security in case our website is ever compromised.

Within our staff, only specifically pre-authorised individuals have access to the information provided by our users.

We endeavour to review and upgrade our security and privacy policies as necessary.

Links to other Websites

Please be aware that you may be directed to external websites beyond our control. For example, if you click on a sponsor's advertisement, this may have the effect of redirecting you to a third party website. This includes links from sponsors, advertisers and partners which may use TFNation's logo as part of a co-branding / joint promotional agreement.

We are not responsible for practices employed by third party websites linked to or from our website, nor the information or content contained therein, some of which may not be safe for younger website users. Parental discretion is advised.

We are not responsible for practices employed by third party websites linked to or from our website, nor the information or content contained therein, some of which may not be safe for younger website users. Parental discretion is advised.

Third party Websites may send their own cookies to you, independently collect data or solicit personal information. Additionally they may or may not have their own published privacy policies available for viewing. Please remember that the TFNation® Privacy Policy is no longer in effect when you exit our website and enter a third party website.

Your use of any other website, including third party websites which have a link to our website, is subject to that website's own rules and policies. Please read those rules and policies before proceeding or providing any personal information. If in doubt, contact that website's administrator for clarification. Remember, it is your responsibility to ensure your privacy online.

Limitation of Liability

Use of our website is strictly at the user's own risk. In providing TFNation® with personally identifiable information you expressly and unconditionally release and hold harmless TFNation® and its subsidiaries, affiliates, shareholders, directors, volunteers, committee members, officers, staff and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information.

Do you have the right to opt-out?

You have the right to choose not to register to receive our electronic newsletters; to choose not to participate in certain interactive functions of our website, which negates the need to gather any personally identifiable information from our users. If you have signed up to our forum you have the right to cancel your membership. If you have subscribed to our mailing list you have the right to unsubscribe from the same at your request. All requests will be honoured in a timely fashion which will not normally exceed 28 days, though in some circumstances further time may be needed. TFNation® is grateful for your understanding.

Do you have the right to be forgotten?

You have the right to TFNation® to permanently cease using your information. To do this, you must please send a written request to and we will endeavour to deal with your request within 28 days.

Please note - TFNation® is legally obliged to keep a list of information which individuals have asked us to cease using. This list will be used only for audit purposes, and other legal processes. It will not be used for any form of marketing.

The consent you provide

By using this website, you consent to the collection and utilisation of the aforementioned information by TFNation®. If we decide to amend our privacy policy, we will post such amendments on this webpage so that you are always aware of the information we collect, how we use it, and if applicable, the circumstances under which we may disclose it.

Should you have any concerns about this privacy statement, or should you wish to seek clarification, please email us at

Changes to this policy

This policy is subject to change. Should any changes be made TFNation Ltd shall notify users by way of updating this policy. We therefore encourage you to check this document regularly.

Policy updated: 1st January 2018